If you’ve been dealing with VoIP for any length of time, you’ve probably heard the term “jitter” thrown around as one of the main culprits behind poor call quality. And it’s true—jitter can make conversations sound choppy and incoherent, leading to frustrated callers and misunderstandings. But if you stop at jitter, you might be missing […]
source: https://techgenyz.com/beyond-jitter-key-voip-quality-metrics-you-should-monitor/
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